FAQs
Got questions? We’ve got answers!
Clarity and transparency are essential in understanding what we do, so we’ve compiled a list of Frequently Asked Questions (FAQs) to address your queries.
If you can’t find the answer you’re looking for here, feel free to Contact Us.
What would you like to know?
- What is a custodial white-label Virtual Asset wallet solution?
A custodial white-label Victual Asset wallet solution is a type of Virtual Asset wallet service that is provided by a third-party company and can be customised and branded by another company or organisation (the client or licensee) to make it appear as if it is their own wallet product. It allows you to offer a Virtual Asset wallet to your users without the need to build it from scratch.
- How does a white-label Virtual Asset wallet work?
Our white-label wallet solution provides you with a ready-made wallet application that you can tailor to your specific requirements. You can add your branding, features, and integrations while leveraging our technology infrastructure.
- What Virtual Assets are supported by VedaPay?
Our blockchain experts can provide support for a wide range of Virtual Assets solutions.
- Is VedaPay secure?
Yes, security is a top priority – our focus is on building a wallet infrastructure that is extremely secure. We make use of the latest in next generation AI-driven technology, including biometric ID verification, liveness tests, Multi-Party Computation (MPC), secure banking-level encryption, and multi-factor authentication to ensure the safety of your users’ assets.
- Can I customise VedaPay’s wallet design and branding?
Yes, our wallet solution is highly customisable. You can modify the design, logo, colour scheme, and other branding elements to align with your company’s identity.
- What features are included in VedaPay?
The feature set can vary, but typically our white-label wallet solution includes essential features such as wallet creation, sending and receiving Virtual Assets, transaction history, and a user-friendly interface. Additional features can be added based on your needs.
- How can I integrate VedaPay into my website or app?
Uniquely, our verification system is fully integrated into our wallet infrastructure, with the appropriate UI/UX design, allowing for seamless integration between the VedaPay wallet and your website or mobile app. Our team can also assist with the integration process.
- What level of customer support do you offer?
Depending on your package, we provide limited support all the way up to enterprise-level support.
- What is the cost of using VedaPay?
Pricing may vary based on the customisation and features you require; however, having our ID verification system built into the wallet infrastructure allows us to offer substantially more competitive pricing to our clients. Please refer to our Pricing page for options tailored to your specific needs.
- Is there a minimum requirement for the number of users or transactions to use VedaPay?
There is no minimum requirement – we can accommodate various user bases and transaction volumes. Our solution can scale to meet your requirements, whether you are a small business or a large enterprise, transacting infrequently or on a daily basis.
- How easy is it for our customers to use VedaPay?
With a strong focus on a user-friendly UI/UX interface, VedaPay’s user experience is amazing. Our infrastructure has been tested in developing nations, where a large portion of the subscriber base has limited technological literacy and limitations in accessing the internet. We make use of various payment methods, such as QR Codes, to ensure versatility and ease of use.
- Can my customers cash in to a blockchain solution?
We have several channels to enable customers to buy using direct EFT, debit card, and Virtual Asset payment solutions.
Still have more questions?
Schedule a discovery call with us to find out more.